Employee Attitudes Essay -- GCSE Business Marketing Coursework

Employee Attitudes Introduction A happy worker makes for a good worker you say? Well, United Airlines had somewhat of an â€Å"all for one† employee attitude in July 1994. They announced the purchase of their own company for which they work for $5 billion through ESOP (Employee Stock Ownership Plan). So now, in the case of United Airlines, there obviously is a soar in employee productivity and spirits. Stocks have risen 120% due to this buyout (almost three times higher than the airline industry average gain). Every company or small business owner desires a positive employee attitude within his or her organization for high productivity and quality. United Airlines achieved this because the employees themselves took action, but for the majority, it is the management’s first move. Taking the Apple from the tree The Idiot’s Guide for Changing Employee Attitudes would say to pay the employee what O.J. paid his defense team. Take away the money part of a job then no one except an old volunteer worker for a Save the World Foundation or a simple dork is going to show favorable attitudes towards the job. Now let’s get real†¦but I thought that we were! Money can hypnotize some employees to become a more productive worker, but not all employees. (And even the ones that are motivated at the first glimpse of dead presidents will soon want†¦. you guessed it, more money in order to drag their lazy ass up the next step). What about Bill Gate’s techno wizards at Microsoft? What sum of money short of Bill’s own bank account is going to motivate these 30-year-old Gulfstream owners to change their snobbish attitudes? On a more practical basis, what about those employees who value intrinsic rewards over the monetary type? Not all employees will be weaned with the flash of cash. So we all must consider the fact that human beings will be consistent towards the general sense of satisfaction, but what sort of things lead to this satisfaction? What kind of satisfaction are we looking for? More so, what is going to satisfy an employee? Most of the research in the study of OB (Organizational Behavior) are concerned with job satisfaction, job involvement and organizational commitment. (Robbins, 1997) The second two attitudes, job involvement and organizational commitment, are more or less the results of job satisfaction. An employee who has a high level of job ... ...e to work for me. This was exactly the case. I hated that girl for professional and personal reasons, but couldn’t really fire her for two reasons. First, if she leaves, then he leaves. Second, she really liked the type of work she was doing for my business, and it is this second reason that I changed. Of course, if an employee likes the work that they are doing then it is an advantage to the organization, but I felt that I had to make her believe that she really didn’t like working at my store so that she leaves on her own terms. This way, I get rid of her without loosing the husband employee. To make a long story short, I don’t believe a small business should hire a married couple due to problems which can arise from personal feelings (If just one of the two employees find a disagreeable situation, then the other will be enticed to follow. Now, there is double the problem.), but in the beginning, I had no choice since she wanted to tag along. Her h usband was the prime choice for my store due to his extensive knowledge and experience in this field, and for the amount of pay that he was willing to take, I wasn’t willing to give up that opportunity. So lesson well learned.